Privacy
Your details, treated like something borrowed from a friend.
Updated November 2026
We only ask for what we need, we only use it for what we said, and you can always ask us to stop.
Template — review before launch. This page is a starting point written for your shop, not legal advice. Please have it checked before you rely on it.
Who we are
MerryGlow is the trading name of MerryGlow, based at Canada. You can reach us any time at hello.merryglow@gmail.com.
What we collect
If you join our email list, we keep your email address so we can write to you about new products and festive inspiration.
If you use the contact form, we keep your name, email address and message so we can reply to you.
When you order, we collect the details needed to take and deliver it — your name, delivery address, email address and order details. Card payments are handled by our payment provider; we never see your full card number.
How we use it
We use your information to answer your messages, send the emails you asked for, and deliver your orders. We do not sell your information, and we share it only with the services that help us run the shop — such as our store platform, our payment provider and the carriers who deliver your parcel.
Cookies
This site uses only what it needs to work properly, such as remembering your cart and basic preferences. We do not use advertising trackers to follow you around the internet.
Your choices
Every marketing email includes a way to unsubscribe, and you can ask us to delete your details at any time. Write to hello.merryglow@gmail.com and we will take care of it.
Children
MerryGlow is a shop for grown-ups. We do not knowingly collect information from children; if you believe a child has sent us details, contact us and we will remove them.
Keeping it safe
We keep your information on reputable, access-controlled services and only the people who need it can see it. If anything about our practices changes, this page will be updated to say so.